Refund & Cancellation Policy

• Top Ultrasound Image provides mobile ultrasound and preventative wellness screening services. Because our services are appointment-based and performed by a trained ultrasound professional, they are not eligible for a traditional product return.

Service Refunds

• Once an ultrasound exam or screening service has been completed, payments are non-refundable.
• If a patient needs to cancel or reschedule an appointment, we ask that they contact Top Ultrasound at least 24 hours before the scheduled appointment time.

Cancellations & Rescheduling

• Appointments canceled at least 24 hours in advance may be eligible for a refund or may be rescheduled to a future appointment date.
• Appointments canceled with less than 24 hours’ notice may not be eligible for a refund, but we will do our best to accommodate rescheduling when possible.

No-Show Appointments

• Patients who do not arrive for their scheduled appointment and do not provide advance notice may not be eligible for 

Clinic Events & Screening Daysa refund.

• For private clinic events, member screening days, or group screening services, refund and cancellation terms may vary depending on the event agreement, scheduling requirements, and patient volume.

Medical Disclaimer

• Top Ultrasound Image provides ultrasound imaging and preventative screening services. Screening services are not a replacement for emergency medical care. If you are experiencing a medical emergency, call 911.

Questions

For questions about refunds, cancellations, or rescheduling, please contact:

Top Ultrasound Image
Email: [email protected]
Website: topultrasound.com